This Policy explains the types of Personal Information we collect from a user of Liquid Meida’s products and services, including but not limited to products and services made accessible through the Liquid Meida website or other technology platforms owned by Liquid Meida (collectively, the “Liquid Meida Services”), how the Personal Information is used and disclosed, and the steps we take to ensure that your Personal Information is handled appropriately in the course of providing the Liquid Meida Services.
By providing Personal Information to Liquid Meida, you agree and consent that we may collect, use, and disclose your Personal Information in accordance with this Policy. Unless permitted by law, Liquid Meida does not collect, use, or disclose Personal Information without consent.
What is Personal Information?
"Personal Information" means any information, recorded in any form, about an identifiable individual, other than business contact information (e.g., name, title, and business address). This Policy does not cover business contact information or aggregated data from which the identity of an individual cannot be determined. Liquid Meida retains the right to use business contact information or aggregated data in any ethical way that it determines appropriate.
Why Liquid Meida collects and uses Personal Information
Liquid Meida collects and uses Personal Information for the purposes of delivering the products and services you have requested, managing your account and providing you with customer support, performing research and analysis about your use of, or interest in our products, services, and content, or products, services or content offered by others, communicating with you by e-mail, postal mail, telephone and/or mobile devices or other technology platforms, enforcing our terms and conditions, managing our business and performing functions as otherwise described to you at the time Personal Information is collected.
The Personal Information Liquid Meida gathered from customers enables us to personalize and improve the Liquid Meida Services and to allow our users to set up a user account and profile that can be used to interact with other users through the Reelhouse website. In connection with the Liquid Meida website, we request and display some Personal Information to other users and visitors of the Liquid Meida website, which allows users to identify and interact each other. This can include allowing a Video Creator to identify those users who are interested in or who have purchased or otherwise acquired rights in such Video Creator’s products or services made available through the Liquid Meida Services.
Liquid Meida may also collect Personal Information that you submit to us through our social media sites, including through Facebook and Twitter.
The Personal Information that we collect may include, but is not limited to your name and contact information (including email address). If you make a payment through the Liquid Meida website, we may also collect your credit card number and/or other payment information from you.
Personal Information about users of the Liquid Meida Services will be collected, to the extent possible, directly from the user concerned. Unless permitted by law, no Personal Information is collected about a user without first obtaining the consent of such user for the collection, use and disclosure of that Personal Information. You can change your consent preferences at any time, upon providing reasonable, advance notice, by contacting Liquid Meida as detailed at the end of this Policy.
When Liquid Meida may disclose your Personal Information
Liquid Meida may disclose Personal Information when an individual has provided consent for such disclosure. Further, Liquid Meida may disclose information in the following circumstances:
- Liquid Meida is required or permitted by law or by order of a court, tribunal, or administrative agency;
- Liquid Meida believes, on reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
- The information is public; or
- For such other purposes as may be introduced to this Policy from time to time upon notice being given to the user. For certainty, you hereby agree that sufficient notice includes making the Policy available on the Internet.
Where Liquid Meida shares Personal Information with organizations that perform services on its behalf (e.g., to process credit card payments, etc.), we will require those service providers to use such information solely for the purposes of providing services to Liquid Meida and to have appropriate safeguards for the protection of that Personal Information. However, where Personal Information is stored outside of Canada (e.g., the United States), it may be subject to the laws of that country and no contractual provision can override those laws. Similar to Canadian law, law enforcement agencies in the U.S. may obtain access to Personal Information but only where access is permitted by U.S. or Canadian law.
In the event that Liquid Meida intends to sell or transfer ownership or control of any or all of its business, operations or services to a third party, Liquid Meida may transfer personal information to a potential buyer both before and after the purchase.
We limit collection of your Personal Information through the website
We also receive and store certain types of information whenever you interact with us. Liquid Meida may, for example, communicate with you generally about products and services if you consent to such communications.
With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Internet Browser instructions or help screen to learn more about these functions. If you block or otherwise reject our Cookies, your use of Liquid Meida may be limited.
We limit retention of your Personal Information
Liquid Meida only retains Personal Information for as long as is required to fulfil the purposes listed above or as otherwise required or permitted by law (e.g., record keeping requirements prescribed by the Canadian Revenue Agency for tax purposes).
We keep your Peronal Information up to date and accurate
Liquid Meida keeps your Personal Information as up to date, accurate and relevant as is required for its intended use.
You may request access to the Personal Information we have on record in order to review and amend the information, as appropriate. In circumstances where your Personal Information has been provided by a third party, we will refer you to that party. To access your Personal Information, please contact Reelhouse as detailed at the end of this Policy.
SAFEGUARDS AND RISKS a
We take steps to safeguard your Personal Information, regardless of the format in which it is held, including appropriate physical, procedural and technical security with respect to its offices and information storage facilities. Reelhouse limits access to your credit card information to those companies or individuals that are essential to and directly involved in payment processing.
While we endeavour to keep your Personal Information safe, our collection, use, and disclosure of your Personal Information is not without risks. For example, our security safeguards may be compromised by viruses, hacking attempts, or physical break-ins. Consequently, we cannot guarantee the security of your Personal Information. If your Personal Information was wrongfully accessed, there is a risk that you may suffer a harm, such as identity or credit card theft or financial loss. Please be careful whenever sending Personal Information to us via email. Email is generally not a secure means of transferring information. We therefore cannot guarantee that this information will not be lost or used in a fraudulent manner and we encourage the use of email encryption to communicate with us.Where
What about Third-Party Advertisers and Links to Other Websites?
Our website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Access and Rectification
If any complaint or inquiry is not handled to your satisfaction, you may contact: Privacy Commissioner of Canada 112 Kent Street Ottawa, Ontario K1A 1H3 Telephone: 613.995.8210 Toll free: 1.800.282.1376. Commission d’accès à l’information du Québec 480 St. Laurent Suite 501 Montreal, Quebec H2Y 3Y7 Telephone: 514.873.4196 Toll Free: 1.888.528.7741
If you have questions about access to your Personal Information or Liquid Meida’s collection, use, management or disclosure of Personal Information or if you wish to withdraw or change your consent preferences, request deletion of your personal data, request your data be delivered to yourself or a 3rd party, or object to profiling or automated decision making that could impact you: please contact us by email at email@example.com.
Terms Applicable to Persons in the European Economic Area This Section applies only to persons in the European Economic Area (“EEA”). Legal Basis for Processing We process (i.e. use) the personal data you provide us in contact forms, application forms, and registration forms (e.g. contact information, such as your name, email address, phone number; and payment and tax information) because, by submitting the information requested on those forms, you have sent us that personal data and authorized our processing of it. We and our third-party service providers (such as Google Analytics) process Usage Data to provide us with information about the usage of our website and our affiliate marketing program. Consequently, the lawful basis for processing that data is that it is in our legitimate interests. We also process your personal data where legally required. For example, we may need to process your personal data if a court orders us to do so. Your Rights under the General Data Protection Regulation (“GDPR”) If you would like to know what personal data we hold about you, to request its removal, or to exercise any of your other rights under the GDPR, please contact us at [email]. Under the GDPR, you have rights related to your personal data: The Right to Access and Rectification – You may request a copy of your personal data free of charge and request that corrections be made to it if it is inaccurate or incomplete. The Right to Erasure – You may require us to delete your personal data in certain circumstances. The Right to Object to Processing – You may object to the processing of your personal data by us. The Right to Restriction of Processing – You may require us to restrict or limit how we process your personal data in certain circumstances. The Right to Data Portability – You have the right to access and receive your personal data in a structured, commonly used, and machine readable format. The Right Not to be Subject to a Decision Based Solely on Automated Decision-Making, Including Profiling The Right to Withdraw your Consent to the Collection and Processing of Your Personal Data The Right to Complain to an EEA data protection authority about our handling of your personal data. The rights set out above are in summary format and are subject to limitations and exceptions as set out in the GDPR.